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6	6	{{id name="notice"/}}
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8		-{{info title="Important Notes on upgrading from version 2.X to version 3.X"}}
9		-iSymphony 3 is a complete ground up rewrite of the iSymphony system. Because iSymphony 3 utilizes many new technologies and implements features and configuration in a completely new way, there is currently no direct upgrade path from iSymphony 2 to any version of iSymphony 3 or higher. If you are upgrading from iSymphony 2, you will have to deploy iSymphony 3 as a new installation and configure it from scratch. Please see [[doc:Installing iSymphony]] for details on how to perform a new installation. iSymphony versions 2 and 3 can be run simultaneously on the same system without issue.
10		-{{/info}}
	8	+[[doc:3_1_upgrade_loss_of_settings]]
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	10	+{{include 0=""/}}
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29	29	iSymphony 3 licenses are valid for any version that is released prior to the maintenance and support expiration date for that license. If you upgrade iSymphony to a version that is not supported by your license, your license will be removed and iSymphony will run in Lite mode. You can determine the mainenance and support expiration date for your license by navigating to //Settings//, then //Licensing// in the iSymphony administration interface. See the following pages for more information:
30	30	1*. [[doc:Licensing]]
31	31	1*. [[doc:LIC.Licensing and Purchasing FAQ]]
	32	+1. **Read all relevant upgrade notes between your current version and the new version, **see [[doc:iSymphony Releases]] for release and upgrade notes.
32	32	1. **If you are using Remote Agents**, see the [[doc:Additional Upgrade Steps for Remote Agents]] page and ensure you follow the directions there as well.
33	33	1. **If you are using the FreePBX module**, ensure that you have installed all updates to the FreePBX module. New features in iSymphony may require changes to the FreePBX module, so it's important that you upgrade the FreePBX module when upgrading iSymphony itself.
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