Overview

iSymphony 3.0.0 RC 2 has introduced several new improvements, features, and bug fixes. This release serves as a potential release candidate for iSymphony 3.0.0 stable.

Features

• CRM Widget
  
  • Added CRM Widget which allows users to open specified URLs on calls. See CRM Widget for more information.
  • These popups can be triggered on incoming call activity or on demand via a click action in the My Stream Widget (see My Stream Widget for more information). 
  • Popups can be opened inside the iSymphony panel or in separate browser popup windows.
  • Several variables can be defined in the URL, including Asterisk channel variables, that will be replaced with the actual call information.

Improvements

• Hitting the escape key will now force focus on the main application window.
• When transferring a call to an unregistered extension with no voicemail box the user will now be warned. 
• Dates and times are now formatted based on the locale of the client browser or the locale specified with the locale URL GET parameter.
• The default extension permission is now part of the general permission system.
• Added a small delay to the drag events in the panel in order to prevent accidental drags when clicking items.

Bug Fixes

• Fixed issue where the administrator would not be informed when the extension they are modifying was removed from the system by another administrator or through the REST service.
• Fixed issue where voicemails that were forwarded from iSymphony would not show up in the panel.
• Fixed issue where voicemails that were forwarded from iSymphony would retain the original timestamp. 
• Fixed issue where a call between an internal extension and a configured user phone number would show inconsistent call types. Both legs of the call now show as external.
• Fixed issue where a transfer to a user phone number would show blank caller id.
• Fixed issue where the voicemail and recording playback components would clip in Firefox.
• Fixed issue where assisted transfers would cause stuck call state in the panel.
• Fixed issue where errors would be thrown during conversation destruction which in turn would cause stuck call state in the panel.
• Fixed issue where a pickup with *8 would cause stuck call state in the panel.
• Fixed issue where the notification manager would load the 10 oldest notifications instead of the 10 newest.
• Fixed issue where changing the status colors in the admin would not effect the status colors in the client.
• Fixed issue where the incoming chat popup had invalid contents.
• Fixed issue where outbound calls from the PBX to a user phone number would not show in a panel.
• Fixed issue where transfers to user phone numbers would cause a ClassCastException to be thrown.

FreePBX Module

• The FreePBX module has been modified to only force the password set for an iSymphony user if the password was directly changed in FreePBX or if the FreePBX module was just installed. This modification exists so that iSymphony users and administrators can change passwords from iSymphony directly without having to worry about the FreePBX module overriding them when FreePBX is reloaded.