The following is a complete list of changes made between iSymphony 3.1 beta 2 and iSymphony 3.1 release candiate 1. If you are upgrading from iSymphony 3.0.x, please see the changelog for iSymphony 3.1 Beta 2 and iSymphony 3.1 Beta 1 as well.

Performance Improvements:

• Greatly reduced the amount of network traffic transmitted between the main iSymphony server and remote agents. 
• Greatly improved the performance of the new Queue widget, decreasing the amount of time required to switch to or from a dashboard containing a Queue widget. 
• Improved the startup performance of the default chat system, decreasing the amount of time required to start iSymphony on systems with many users. 

Resolved Bugs:

• Resolved an issue preventing the Owned by User exception from applying to user-based permissions.
• Resolved an issue preventing users from using iSymphony to unpark calls that were originally parked via an attended transfer on the phone.
• Resolved an issue causing the permissions editor to ignore and erase previously defined exceptions when a permissions is edited for a second time. 
• Resolved an issue causing an error to appear when trying to save changes to a user while XMPP support is enabled. 
• Resolved an issue causing errors in the logs and a potential memory leak when the browser tab is closed without logging out.
• Resolved an issue causing the build system to fail to include the proper revision number in the final installation packages.
• Resolved an issue causing an error to appear when trying to delete a core server.
• Resolved an issue preventing the license maintenance notification check from working correctly when multiple core servers are defined.
• Restored desktop notifications when new chat messages are received.
• Resolved an issue in the permission editor that would cause some permissions to disappear from the interface when deselecting one after batch-editing them.
• Resolved an issue allowing the interface for the permission editor to be enabled without a license.
• Fixed a misspelling in the queue widget.
• Resolved an issue preventing users from deleting persistent notifications from the notification tray.
• Resolved an issue causing the incorrect color to be used for the middle row of another user's box if they were on the phone when the active user logged in.
• Resolved an issue causing an occasional error dialog to appear when another user gets on a new call.
• Resolved an issue preventing remote agents from properly reconnecting when the main iSymphony server restarts.
• Resolved an issue preventing the policy from being displayed on inherited permissions in the permission editor.
• Resolved an issue preventing notifications from being added for new voicemails.
• Resolved an issue preventing iSymphony from automatically starting when the OS boots, even if the init script is used. 
• Restored the permission to control transferring calls directly to voicemail boxes. 
• Resolved an issue causing the incorrect information to be replaced in the CRM widget URL when it is launched from the button in the My Stream widget.
• Resolved an issue preventing the previously selected dashboard from being loaded when logging back in. 
• Resolved an issue causing the text "null" to be entered as first and last names for some users who didn't otherwise have a name set.
• Resolved an issue causing voicemail to disappear from iSymphony when it is moved through the phone or Asterisk itself.
• Resolved an issue preventing contact information for users from being removed from the configuration when a user is removed.
• Resolved an issue causing a harmless exception to be logged when first connecting to Asterisk. 
• Resolved an issue causing an error to appear when adding a new user through the administration interface. 
• Resolved an issue preventing the rate limiting to be properly applied to the updating of queue information.
• Resolved an issue sometimes preventing iSymphony from properly filling out call information for new recordings that are made while iSymphony is running. 

Other Improvements and Changes:

• Improved the handling of the tooltip over the Full/Lite column of the users list in the administration interface, to make it less likely to get in the way when trying to toggle the full/lite status of many users.
• The subject list in the permission editor is now sorted alphabetically.
• Extension groups can now contain external numbers (cell phones). 
• The members, viewers, and editors of extension groups can now be managed through the REST API. 
• Calls that are in a conference room, queue, parking lot, or some other situations without another "linked" end can now be recorded. 
• When the Call, Transfer, Conference, Park, or Queue actions are opened, the existing text in the filter field is automatically selected, so that it can be replaced without needing to be cleared first. 
• The Logout, Pause, and Penalty buttons will now appear on queue agents that are on an extension that's not configured in iSymphony. 
• Improved the automatic grouping of updates to the call information displayed in the client interface, so it's more likely that successive updates will appear as a single batch correctly. 

Known Issues

There are currently no known issues affecting iSymphony 3.1 RC 1.