Wiki source code of Call Settings
Last modified by colinw on 2021/09/09 20:56
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | = Call Settings = | ||
| 2 | |||
| 3 | The **Call Settings** section specifies settings used when managing calls in iSymphony. | ||
| 4 | |||
| 5 | == Transfer Type == | ||
| 6 | |||
| 7 | The transfer type setting determines how your phone will behave when transferring calls from within iSymphony. There are three available options: | ||
| 8 | |||
| 9 | **Blind | ||
| 10 | **The call will be directly transferred to the destination, disconnecting your phone. | ||
| 11 | |||
| 12 | **Attended | ||
| 13 | **The destination of the transfer will be called first in order to ask them if they wish to receive the transferred call. The transferred call will be placed on hold. The transferring user can hangup the call with the destination in order to complete the transfer. If the destination hangs up before the transferer does the call will be returned to the transferer. | ||
| 14 | |||
| 15 | **Ask | ||
| 16 | **When transferring a call, you will be prompted to select (% style="line-height: 1.4285715;" %)**Blind**(%%) or (% style="line-height: 1.4285715;" %)**Attended**(%%) each time. | ||
| 17 | |||
| 18 | {{info}} | ||
| 19 | If using the **Transfer **Action Button in iSymphony a check box will appear that will let the user specify if the transfer should be **Attended** or not. See [[doc:Actions]] for more information. | ||
| 20 | {{/info}} |