Agent Logout Event

author	version	line-number	content
		1	{{layout}}
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		4	{{warning}}
		5	This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.
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		7
		8	{{info}}
		9	The information on this page applies to iSymphony 3.2+.
		10	{{/info}}
		11
		12	{{note}}
		13	This event will only be fired for agents in queues that are enabled, and are related to an extension that is bound to a licensed/full user.
		14	{{/note}}
		15
		16	= (% style="color: rgb(0,0,0);" %)Description(%%) =
		17
		18	The agent logout event signifies that an agent has logged out of a queue.
		19	{{/layout-cell}}
		20
		21	{{layout-cell}}
		22	{{panel title="On this page:"}}
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		24
		25	{{toc maxLevel="2" indent="1"/}}
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		27	{{/layout-cell}}
		28	{{/layout-section}}
		29
		30	{{layout-section ac:type="single"}}
		31	{{layout-cell}}
		32	= (% style="color: rgb(0,0,0);" %)JSON Representation(%%) =
		33
		34	{{code language="js"}}
		35	{
		36	"type": "agentLogout",
		37	"time": 1436898801706,
		38	"coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
		39	"agentId": "b82ecd05-a6d0-49a3-a4b6-2ab0816d2278",
		40	"agent": "Michael Y",
		41	"state": "NOT_INUSE",
		42	"queueId": "d84b6349-099b-48c5-bc8c-2aecd5de2b45",
		43	"queue": "IncomingQ",
		44	"extensionId": "d72ac658-cd19-4c88-9cf8-2e7bdcf222b5",
		45	"extensionNumber": "100",
		46	"userId": "e7577c7b-5d58-46a5-a834-386f52401c19",
		47	"username": "4224"
		48	}
		49	{{/code}}
		50
		51	\|=(((
		52	Property
		53	)))\|=(((
		54	Type
		55	)))\|=(((
		56	Description
		57	)))
		58	\|(% colspan="1" %)(% colspan="1" %)
		59	(((
		60	agentId
		61	)))\|(% colspan="1" %)(% colspan="1" %)
		62	(((
		63	String
		64	)))\|(% colspan="1" %)(% colspan="1" %)
		65	(((
		66	The id of the agent that logged out of the queue.
		67	)))
		68	\|(% colspan="1" %)(% colspan="1" %)
		69	(((
		70	agent
		71	)))\|(% colspan="1" %)(% colspan="1" %)
		72	(((
		73	String
		74	)))\|(% colspan="1" %)(% colspan="1" %)
		75	(((
		76	The display name of the agent that logged out of the queue.
		77	)))
		78	\|(% colspan="1" %)(% colspan="1" %)
		79	(((
		80	state\\
		81	)))\|(% colspan="1" %)(% colspan="1" %)
		82	(((
		83	String
		84	)))\|(% colspan="1" %)(% colspan="1" %)
		85	(((
		86	The device state of the agent.
		87	)))
		88	\|(% colspan="1" %)(% colspan="1" %)
		89	(((
		90	queueId
		91	)))\|(% colspan="1" %)(% colspan="1" %)
		92	(((
		93	String
		94	)))\|(% colspan="1" %)(% colspan="1" %)
		95	(((
		96	The id of the queue the agent logged out of.
		97	)))
		98	\|(% colspan="1" %)(% colspan="1" %)
		99	(((
		100	queue
		101	)))\|(% colspan="1" %)(% colspan="1" %)
		102	(((
		103	String
		104	)))\|(% colspan="1" %)(% colspan="1" %)
		105	(((
		106	The display name of the queue the agent logged out of.
		107	)))
		108	\|(% colspan="1" %)(% colspan="1" %)
		109	(((
		110	extensionId
		111	)))\|(% colspan="1" %)(% colspan="1" %)
		112	(((
		113	String
		114	)))\|(% colspan="1" %)(% colspan="1" %)
		115	(((
		116	The id of the extension related to the agent.
		117	)))
		118	\|(% colspan="1" %)(% colspan="1" %)
		119	(((
		120	extensionNumber
		121	)))\|(% colspan="1" %)(% colspan="1" %)
		122	(((
		123	String
		124	)))\|(% colspan="1" %)(% colspan="1" %)
		125	(((
		126	The extension number of the extension related to the agent.
		127	)))
		128	\|(% colspan="1" %)(% colspan="1" %)
		129	(((
		130	userId
		131	)))\|(% colspan="1" %)(% colspan="1" %)
		132	(((
		133	String
		134	)))\|(% colspan="1" %)(% colspan="1" %)
		135	(((
		136	The id of the user related to the agent.
		137	)))
		138	\|(% colspan="1" %)(% colspan="1" %)
		139	(((
		140	username\\
		141	)))\|(% colspan="1" %)(% colspan="1" %)
		142	(((
		143	String
		144	)))\|(% colspan="1" %)(% colspan="1" %)
		145	(((
		146	The username of the user related to the agent.
		147	)))
		148	{{/layout-cell}}
		149	{{/layout-section}}
		150	{{/layout}}