Wiki source code of Queue Call Leave Event

Last modified by michaely on 2021/09/10 23:34

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1 {{layout}}
2 {{layout-section ac:type="two_right_sidebar"}}
3 {{layout-cell}}
4 {{warning}}
5 This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.
6 {{/warning}}
7
8 {{info}}
9 The information on this page applies to **iSymphony 3.2+**.
10 {{/info}}
11
12 {{note}}
13 (% class="confluence-information-macro-body" %)
14 (((
15 This event will only be fired for queues that are enabled.
16 )))
17 {{/note}}
18
19 = (% style="color: rgb(0,0,0);" %)Description(%%) =
20
21 The queue call leave event signifies that a call has left a queue.
22 {{/layout-cell}}
23
24 {{layout-cell}}
25 {{panel title="On this page:"}}
26
27
28 {{toc maxLevel="2" indent="1"/}}
29 {{/panel}}
30 {{/layout-cell}}
31 {{/layout-section}}
32
33 {{layout-section ac:type="single"}}
34 {{layout-cell}}
35
36
37 = JSON Representation =
38
39 {{code language="js"}}
40 {
41 "type": "queueCallLeave",
42 "time": 1436896379521,
43 "coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
44 "callSegmentId": "587fc244-9f6d-4253-8d3d-f8d01b10807a",
45 "callerIdName": "Michael Y (alt)",
46 "callerIdNumber": "42243",
47 "position": 1,
48 "did": "5001",
49 "queueId": "d84b6349-099b-48c5-bc8c-2aecd5de2b45",
50 "queue": "IncomingQ"
51 }
52 {{/code}}
53
54 |=(((
55 Property
56 )))|=(((
57 Type
58 )))|=(((
59 Description
60 )))
61 |(% colspan="1" %)(% colspan="1" %)
62 (((
63 callSegmentId
64 )))|(% colspan="1" %)(% colspan="1" %)
65 (((
66 String
67 )))|(% colspan="1" %)(% colspan="1" %)
68 (((
69 The id of the call segment that represents the call.
70 )))
71 |(% colspan="1" %)(% colspan="1" %)
72 (((
73 callerIdName
74 )))|(% colspan="1" %)(% colspan="1" %)
75 (((
76 String
77 )))|(% colspan="1" %)(% colspan="1" %)
78 (((
79 The caller id name of the call that left the queue.
80 )))
81 |(% colspan="1" %)(% colspan="1" %)
82 (((
83 callerIdNumber
84 )))|(% colspan="1" %)(% colspan="1" %)
85 (((
86 String
87 )))|(% colspan="1" %)(% colspan="1" %)
88 (((
89 The caller id number of the call that left the queue.
90 )))
91 |(% colspan="1" %)(% colspan="1" %)
92 (((
93 position
94 )))|(% colspan="1" %)(% colspan="1" %)
95 (((
96 Integer
97 )))|(% colspan="1" %)(% colspan="1" %)
98 (((
99 The initial position of the call when it left the queue.
100 )))
101 |(% colspan="1" %)(% colspan="1" %)
102 (((
103 did
104 )))|(% colspan="1" %)(% colspan="1" %)
105 (((
106 String
107 )))|(% colspan="1" %)(% colspan="1" %)
108 (((
109 The number the call used to enter the system, or null if the call was created in response to a dial, or no DID could be found.
110 )))
111 |(% colspan="1" %)(% colspan="1" %)
112 (((
113 queueId
114 )))|(% colspan="1" %)(% colspan="1" %)
115 (((
116 String
117 )))|(% colspan="1" %)(% colspan="1" %)
118 (((
119 The id of the queue the call left.
120 )))
121 |(% colspan="1" %)(% colspan="1" %)
122 (((
123 queue
124 )))|(% colspan="1" %)(% colspan="1" %)
125 (((
126 String
127 )))|(% colspan="1" %)(% colspan="1" %)
128 (((
129 The display name of the queue the call left.
130 )))
131 {{/layout-cell}}
132 {{/layout-section}}
133 {{/layout}}
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