Wiki source code of Queue Call Leave Event
Last modified by michaely on 2021/09/10 23:34
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1 | {{layout}} | ||
2 | {{layout-section ac:type="two_right_sidebar"}} | ||
3 | {{layout-cell}} | ||
4 | {{warning}} | ||
5 | This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors. | ||
6 | {{/warning}} | ||
7 | |||
8 | {{info}} | ||
9 | The information on this page applies to **iSymphony 3.2+**. | ||
10 | {{/info}} | ||
11 | |||
12 | {{note}} | ||
13 | (% class="confluence-information-macro-body" %) | ||
14 | ((( | ||
15 | This event will only be fired for queues that are enabled. | ||
16 | ))) | ||
17 | {{/note}} | ||
18 | |||
19 | = (% style="color: rgb(0,0,0);" %)Description(%%) = | ||
20 | |||
21 | The queue call leave event signifies that a call has left a queue. | ||
22 | {{/layout-cell}} | ||
23 | |||
24 | {{layout-cell}} | ||
25 | {{panel title="On this page:"}} | ||
26 | |||
27 | |||
28 | {{toc maxLevel="2" indent="1"/}} | ||
29 | {{/panel}} | ||
30 | {{/layout-cell}} | ||
31 | {{/layout-section}} | ||
32 | |||
33 | {{layout-section ac:type="single"}} | ||
34 | {{layout-cell}} | ||
35 | |||
36 | |||
37 | = JSON Representation = | ||
38 | |||
39 | {{code language="js"}} | ||
40 | { | ||
41 | "type": "queueCallLeave", | ||
42 | "time": 1436896379521, | ||
43 | "coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65", | ||
44 | "callSegmentId": "587fc244-9f6d-4253-8d3d-f8d01b10807a", | ||
45 | "callerIdName": "Michael Y (alt)", | ||
46 | "callerIdNumber": "42243", | ||
47 | "position": 1, | ||
48 | "did": "5001", | ||
49 | "queueId": "d84b6349-099b-48c5-bc8c-2aecd5de2b45", | ||
50 | "queue": "IncomingQ" | ||
51 | } | ||
52 | {{/code}} | ||
53 | |||
54 | |=((( | ||
55 | Property | ||
56 | )))|=((( | ||
57 | Type | ||
58 | )))|=((( | ||
59 | Description | ||
60 | ))) | ||
61 | |(% colspan="1" %)(% colspan="1" %) | ||
62 | ((( | ||
63 | callSegmentId | ||
64 | )))|(% colspan="1" %)(% colspan="1" %) | ||
65 | ((( | ||
66 | String | ||
67 | )))|(% colspan="1" %)(% colspan="1" %) | ||
68 | ((( | ||
69 | The id of the call segment that represents the call. | ||
70 | ))) | ||
71 | |(% colspan="1" %)(% colspan="1" %) | ||
72 | ((( | ||
73 | callerIdName | ||
74 | )))|(% colspan="1" %)(% colspan="1" %) | ||
75 | ((( | ||
76 | String | ||
77 | )))|(% colspan="1" %)(% colspan="1" %) | ||
78 | ((( | ||
79 | The caller id name of the call that left the queue. | ||
80 | ))) | ||
81 | |(% colspan="1" %)(% colspan="1" %) | ||
82 | ((( | ||
83 | callerIdNumber | ||
84 | )))|(% colspan="1" %)(% colspan="1" %) | ||
85 | ((( | ||
86 | String | ||
87 | )))|(% colspan="1" %)(% colspan="1" %) | ||
88 | ((( | ||
89 | The caller id number of the call that left the queue. | ||
90 | ))) | ||
91 | |(% colspan="1" %)(% colspan="1" %) | ||
92 | ((( | ||
93 | position | ||
94 | )))|(% colspan="1" %)(% colspan="1" %) | ||
95 | ((( | ||
96 | Integer | ||
97 | )))|(% colspan="1" %)(% colspan="1" %) | ||
98 | ((( | ||
99 | The initial position of the call when it left the queue. | ||
100 | ))) | ||
101 | |(% colspan="1" %)(% colspan="1" %) | ||
102 | ((( | ||
103 | did | ||
104 | )))|(% colspan="1" %)(% colspan="1" %) | ||
105 | ((( | ||
106 | String | ||
107 | )))|(% colspan="1" %)(% colspan="1" %) | ||
108 | ((( | ||
109 | The number the call used to enter the system, or null if the call was created in response to a dial, or no DID could be found. | ||
110 | ))) | ||
111 | |(% colspan="1" %)(% colspan="1" %) | ||
112 | ((( | ||
113 | queueId | ||
114 | )))|(% colspan="1" %)(% colspan="1" %) | ||
115 | ((( | ||
116 | String | ||
117 | )))|(% colspan="1" %)(% colspan="1" %) | ||
118 | ((( | ||
119 | The id of the queue the call left. | ||
120 | ))) | ||
121 | |(% colspan="1" %)(% colspan="1" %) | ||
122 | ((( | ||
123 | queue | ||
124 | )))|(% colspan="1" %)(% colspan="1" %) | ||
125 | ((( | ||
126 | String | ||
127 | )))|(% colspan="1" %)(% colspan="1" %) | ||
128 | ((( | ||
129 | The display name of the queue the call left. | ||
130 | ))) | ||
131 | {{/layout-cell}} | ||
132 | {{/layout-section}} | ||
133 | {{/layout}} |