Skip to Content

Transfers in iSymphony fail to honor ring time settings and bypass voicemail when using Thirdlane PBX

Version 33.1 by michaely on 2013/03/20 13:58
Warning
For security reasons, the document is displayed in restricted mode as it is not the current version. There may be differences and errors due to this.
On this page

Symptoms

When using a Thirdlane PBX call transfers via iSymphony seem to ignore ring time settings and bypasses voicemail failover.

Cause

When transferring via iSymphony the physical channel is transferred leaving the RINGGROUP_TIMEOUT variable set on the channel. When the tl-userexten context is hit it detects the presence of the RINGGROUP_TIMEOUT variable and passes the channel to tl-userexten-rg-base

Workaround

Unknown macro: loremipsum. Click on this message for details.

Resolution

Unknown macro: loremipsum. Click on this message for details.

Add the following line:

<osuser key="osuserRepository" name="OSUser Repository"/>

ABOVE

<hibernate name="Hibernate Repository" key="hibernateRepository"  description="Hibernate Repository" cache="true"/>

Related Content

Expand to see related content

Unknown macro: unmigrated-inline-wiki-markup. Click on this message for details.

  • Link to any related Knowledge Base articles or External Links
  • One way to improve this template is by replacing "Related" with either the related-labels or contentbylabel macro