"Java(TM) Web Start Launcher has stopped working" (Java 7 update 7)
Version 54.1 by Arthur Heffern on 2012/09/06 11:40
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Symptoms
When installing the iSymphony client from the launch.jnlp file (or from the installation you get an error message:
When the problem details are clicked on, you'll see the exception code "c0000417"
Cause
Java 7 Update 7 appears to have a known issue with the "javaws.exe" executable that causes a crash in the Java Web Start launcher preventing the installation from continuing or full launch to occur.
Resolution
Downgrade to Java 6 Update 35 or a higher. We do not recommend any version of Java 7 at the moment due to the current Java Web Start issue and recently discovered exploits in Java 7.