iSymphony logs errors and related potential issues in log files. These log files can be inspected to look for issues, or for the causes of issues you are experiencing. The location of these log files depends on which version of iSymphony you are using:

iSymphony Version 2

For iSymphony version 2, the log files will be in /opt/isymphony/server/logs. The following log files will be created:

• iSymphonyServer.out.log
• iSymphonyServer.err.log
• error.txt
• core-events.txt
• communication.txt
• asterisk-java-internal.txt 
• asterisk-java-external.txt

iSymphony Version 3

For iSymphony version 3, the log files will be in /opt/isymphony3/server/log. The following log files will be created:

• iSymphonyServer.out.log
• iSymphonyServer.err.log
• equinox.log, equinox.bak_0.log, etc. 

Error Messages

The following pages provide more information and troubleshooting steps for specific error messages that may be found in the iSymphony log files.