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  • Symptoms
  • Cause
  • Resolution
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Symptoms

The following error message appears in the log after you attempt to start the server.

Cause

This error is usually caused by another instance of the iSymphony server already running. Another less common cause is another application running on the server utilizing port 50000.

Resolution

If you are simply trying to start the application there is no need to do anything else since the server is already running. If you are attempting to restart the server follow these steps.

1. Type

   ps auxww | grep iSymphonyServer

2. Type

   kill <pid>

   where <pid> is the process id of the iSymphonyServer process a provided in the results of running the command in step 1.

    

3. Remove the file /opt/isymphony/server/iSymphonyServer.pid if it exists.
4. Start the iSymphony server with the /opt/isymphony/server/startup.sh command.

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