Wiki source code of The license request was denied: License cannot be activated on this version. Maintenance has expired
Last modified by Sean Hetherington on 2021/09/10 22:40
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| author | version | line-number | content |
|---|---|---|---|
| 1 | {{section}} | ||
| 2 | {{column}} | ||
| 3 | == Symptoms == | ||
| 4 | |||
| 5 | {{panel title="Error message"}} | ||
| 6 | (% style="color: rgb(60,62,67);" %)The license request was denied: License cannot be activated on this version. Maintenance has expired | ||
| 7 | {{/panel}} | ||
| 8 | |||
| 9 | |||
| 10 | |||
| 11 | == Cause == | ||
| 12 | |||
| 13 | The maintenance and support period has lapsed on your license. Please review the [[doc:LIC.Licensing and Purchasing FAQ]] for details on the iSymphony maintenance and support. | ||
| 14 | |||
| 15 | == Resolution == | ||
| 16 | |||
| 17 | There are two resolutions to this issue | ||
| 18 | |||
| 19 | * Restore a version of iSymphony that is within your maintenance period. A full list of releases and their release date are viewable from the [[doc:Downloads Archive]]. Cross reference the list of releases with your maintenance expiration date by [[Determining Your License Maintenance Expiration Date>>doc:docs\.getisymphony\.com/display/ISYMDOCS/Licensing]]. | ||
| 20 | * ((( | ||
| 21 | [[Renew>>url:http://docs.getisymphony.com/display/LIC/Licensing+and+Purchasing+FAQ#LicensingandPurchasingFAQ-HowcanIpurchaseamaintenancerenewal?||shape="rect"]] your license maintenance. | ||
| 22 | ))) | ||
| 23 | {{/column}} | ||
| 24 | |||
| 25 | {{column width="300px"}} | ||
| 26 | {{panel title="On This Page"}} | ||
| 27 | |||
| 28 | |||
| 29 | {{toc maxLevel="2"/}} | ||
| 30 | {{/panel}} | ||
| 31 | {{/column}} | ||
| 32 | {{/section}} |