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Changes for page Patch Policy

Last modified by Scott Gagan on 2021/09/10 22:40
From version 7.1
edited by Sean Hetherington
on 2021/09/10 22:39
Change comment: Renamed back-links.
To version 6.1
edited by Sean Hetherington
on 2021/09/10 22:39
Change comment: There is no comment for this version

Summary

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1 -ISYMKB.iSymphony Knowledge Base.iSymphony Support Offerings.WebHome
1 +iSymphony Support Offerings
Content
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6 6  
7 7  * The bug is critical (production application down or major malfunction causing business revenue loss or high numbers of staff unable to perform their normal functions) AND a patch is technically feasible (i.e., it doesn't require a major architectural change)
8 8  OR
9 -* The issue is a security issue, and falls under our [[doc:ISYMKB.iSymphony Knowledge Base.iSymphony Support Offerings.Security Patch Policy.WebHome]].
9 +* The issue is a security issue, and falls under our [[doc:ISYMKB.Security Patch Policy]].
10 10  
11 11  iSymphony does not provide patches for non-critical bugs.
12 12