Last modified by Scott Gagan on 2021/09/10 22:40
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1 What's on this page:
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5 {{toc/}}
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7 {{info}}
8 2.4 no longer uses native client installer packages for the clients. The server now comes packaged with the client files for all supported operating systems and architectures. The clients are now installed via a web based mechanism that allows the client versions to stay in sync with the version of the server.
9 {{/info}}
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13 = (% style="color: rgb(0,0,0);font-size: 24.0px;line-height: normal;" %)**System requirements**(%%) =
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15 Please review the [[Systems Requirements>>doc:iSymphony 2\.8 Documentation.iSymphony Installation and Update Guide.iSymphony Requirements.WebHome]] page for details. You'll need an iSymphony Server configured properly with an Asterisk based phone system
16
17 = Client Install =
18
19 {{warning}}
20 The normal JNLP installation will not work on **Mac OS X Lion 10.7** or higher when using **Java 7**. For installations in this type of environment see the **Mac** section below.
21 {{/warning}}
22
23 1. Open a web browser and go to the URL http:~/~///<the ip or host name of the iSymphony server>//:50003/launch.jnlp
24 1. Run the downloaded **launch.jnlp** file. Java will start the client installation process.
25 1. On first installation you will be prompted with a dialog similar to the one below. Check **Do not show this again for apps from the publisher and location above** and then click **Run**.
26 [[image:attach:cert.png]]
27
28 === Windows ===
29
30 There are no additional steps needed for the Windows installation besides the ones specified in the **Client Install** section above. You will NOT be prompted for the destination folder of the shortcut.
31
32 === Linux ===
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34 The shortcut that is created on Linux systems will not have the execute permission. You will have to modify the shortcut file permission to make it executable in order to launch the application via the shortcut.
35
36 === Mac ===
37
38 1. Download the tarball for the OS X client in the Downloads archive found here: [[doc:iSymphony Knowledge Base.Downloads Archive.WebHome]]. Make sure you download the correct version for your server.
39 1. Decompress the tarball.
40 1. Double click the iSymphony application within the resulting directory to run.
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42 You can place this directory anywhere on the system. We recommend placing it in your Applications directory.
43
44 = Client Uninstall =
45
46 1. Access the Java application cache viewer via one of the following methods\\
47 11. Windows: Go to **Start->Control Panel->Java->View Web Cache**
48 11. Mac: Go to **Applications->Utilities->Java Preferences**->**View Web Cache**
49 11. (((
50 Command Line(All Operating Systems):
51
52 {{code language="bash"}}
53 javaws -viewer
54 {{/code}}
55 )))
56 1. Select **Applications** from the drop down menu at the top of the Web Cache Viewer
57 1. Select iSymphony from the list and hit the remove button.
58 1. Select **Resources** from the drop down menu at the top of the Web Cache Viewer
59 1. Select all resources related to iSymphony and hit the Remove button. Most installs only have iSymphony installed as the only java web app so in most cases you will select all items in the resource list for removal.
60
61 = Shortcuts =
62
63 If your shortcut did not appear on installation or you deleted the shortcut and wanted to reinstall it follow these steps.
64
65 1. Follow step 1 in **Client Uninstall**
66 1. Right click on **iSymphony** in the **Application** list and select **Install Shortcuts**

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