Wiki source code of Extensions
Last modified by Sean Hetherington on 2021/09/10 22:35
Show last authors
author | version | line-number | content |
---|---|---|---|
1 | **//On this page//** | ||
2 | |||
3 | {{toc/}} | ||
4 | |||
5 | [[image:attach:IS2.png]] | ||
6 | This window shows all other extensions in the system that are not used by this profile. | ||
7 | |||
8 | == Call Status == | ||
9 | |||
10 | Call status is represented by the color of the extension boxes. | ||
11 | |||
12 | * (% style="color: rgb(136,136,136);" %)Grey(%%) – Phone not registered to this extension. | ||
13 | * (% style="color: rgb(105,155,230);" %)Light Blue(%%) – Phone registered but idle. | ||
14 | * (% style="color: rgb(205,197,29);" %)Yellow(%%) – Ringing. | ||
15 | * (% style="color: rgb(204,153,255);" %)Purple(%%) – Making outgoing call. | ||
16 | * (% style="color: rgb(0,0,255);" %)Dark Blue(%%) – On the line with an office extension. | ||
17 | * (% style="color: rgb(153,204,0);" %)Green(%%) – On the line with an outside number. | ||
18 | * (% style="color: rgb(255,153,0);" %)Orange(%%) – On line with call that came from a queue. | ||
19 | |||
20 | {{info}} | ||
21 | (% style="color: rgb(51,51,51);" %)These are the default colors used for the display of call status. The Administrator can customize these colors (see the [[doc:Profile Configuration]] (%%)section) | ||
22 | {{/info}} | ||
23 | |||
24 | == Extension Searching and Sorting == | ||
25 | |||
26 | [[image:attach:searchbox.png]] | ||
27 | |||
28 | * You can search for a specific remote extension using the search box in the upper right hand corner of your Remote Extensions Area. Here you may type the extension number or name. | ||
29 | * You may sort your extensions in various ways using the sort and direction drop down boxes. | ||
30 | * You may switch to a specific Extension Directory (explained in the Extension Directory section) using the directory drop down box. | ||
31 | |||
32 | == Barging == | ||
33 | |||
34 | * To barge in on a call click the barge button on the extension or call you wish to barge in on. | ||
35 | * The barger will automatically be muted but can un-mute/mute themselves with the mute button in the **My Extensions** area. | ||
36 | |||
37 | == Recording == | ||
38 | |||
39 | * To record a call simply click the record button on the extension/call you wish to record | ||
40 | * Recorded calls by default are placed in /var/spool/asterisk/monitor. | ||
41 | |||
42 | == Email and Chat == | ||
43 | |||
44 | * If set up you can initiate an email using the email button on remote extensions. | ||
45 | * If set up you can initiate a chat session with a user by using the chat button on remote extensions. |