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Changes for page Extensions

Last modified by superadmin on 2021/09/09 20:55
From version 1.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import
To version 4.2
edited by superadmin
on 2021/09/09 20:55
Change comment: Update document after refactoring.

Summary

Details

Page properties
Parent
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1 +iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.WebHome
Author
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1 -XWiki.michaely
1 +XWiki.superadmin
Tags
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1 +recording|agent|extension|voicemail
Content
... ... @@ -62,7 +62,7 @@
62 62  |=(((
63 63  Origination Context:
64 64  )))|(((
65 -Overrides the **Origination Context** set in the [[Core Server>>doc:Core Servers]] settings for this Extension.
65 +Overrides the **Origination Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
66 66  )))
67 67  |=(% colspan="1" %)(% colspan="1" %)
68 68  (((
... ... @@ -69,7 +69,7 @@
69 69  Redirecting Context:
70 70  )))|(% colspan="1" %)(% colspan="1" %)
71 71  (((
72 -Overrides the **Redirecting Context** set in the [[Core Server>>doc:Core Servers]] settings for this Extension.
72 +Overrides the **Redirecting Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
73 73  )))
74 74  |=(% colspan="1" %)(% colspan="1" %)
75 75  (((
... ... @@ -76,7 +76,7 @@
76 76  Originate Timeout:
77 77  )))|(% colspan="1" %)(% colspan="1" %)
78 78  (((
79 -Overrides the **Originate Timeout** set in the [[Core Server>>doc:Core Servers]] settings for this Extension.
79 +Overrides the **Originate Timeout** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
80 80  )))
81 81  |=(% colspan="1" %)(% colspan="1" %)
82 82  (((
... ... @@ -141,154 +141,3 @@
141 141  (((
142 142  If checked this extension's agent will be paused when logging into a Queue.
143 143  )))
144 -
145 -= Permissions =
146 -
147 -Permissions available for an Extension. See [[doc:Permissions]] for more information.
148 -
149 -|=(% colspan="1" %)(% colspan="1" %)
150 -(((
151 -(% style="color: rgb(34,34,34);" %)Barge:
152 -)))|(% colspan="1" %)(% colspan="1" %)
153 -(((
154 -Allows barging in on this Extension's calls.
155 -)))
156 -|=(((
157 -(% style="color: rgb(34,34,34);" %)Barge Agent Only:
158 -)))|(((
159 -Allows barging in on this Extension's calls while allowing you to speak to the agent.
160 -)))
161 -|=(((
162 -(% style="color: rgb(34,34,34);" %)Barge Unmute:
163 -)))|(((
164 -Allows barging in on this Extension's calls while allowing you to speak to both parties on the call.
165 -)))
166 -|=(% colspan="1" %)(% colspan="1" %)
167 -(((
168 -(% style="color: rgb(34,34,34);" %)Delete Recordings:
169 -)))|(% colspan="1" %)(% colspan="1" %)
170 -(((
171 -Allows deleting of voicemails in this Extension's voicemail box.
172 -)))
173 -|=(% colspan="1" %)(% colspan="1" %)
174 -(((
175 -(% style="color: rgb(34,34,34);" %)Forward Voicemail To:
176 -)))|(% colspan="1" %)(% colspan="1" %)
177 -(((
178 -Allows forwarding of voicemails to this Extension's voicemail box.
179 -)))
180 -|=(% colspan="1" %)(% colspan="1" %)
181 -(((
182 -(% style="color: rgb(34,34,34);" %)Hangup Call:
183 -)))|(% colspan="1" %)(% colspan="1" %)
184 -(((
185 -Allows hanging up this Extension's calls.
186 -)))
187 -|=(((
188 -(% style="color: rgb(34,34,34);" %)Hold Call:
189 -)))|(((
190 -Allows placing this Extension's calls on hold.
191 -)))
192 -|=(((
193 -(% style="color: rgb(34,34,34);" %)Listen To Recordings:
194 -)))|(((
195 -Allows listening to this Extension's recordings.
196 -)))
197 -|=(% colspan="1" %)(% colspan="1" %)
198 -(((
199 -(% style="color: rgb(34,34,34);" %)Login Agent:
200 -)))|(% colspan="1" %)(% colspan="1" %)
201 -(((
202 -Allows logging in this Extension as an Agent to a Queue.
203 -)))
204 -|=(% colspan="1" %)(% colspan="1" %)
205 -(((
206 -(% style="color: rgb(34,34,34);" %)Originate From:
207 -)))|(% colspan="1" %)(% colspan="1" %)
208 -(((
209 -Allows origination of calls from this Extension.
210 -)))
211 -|=(% colspan="1" %)(% colspan="1" %)
212 -(((
213 -(% style="color: rgb(34,34,34);" %)Originate To:
214 -)))|(% colspan="1" %)(% colspan="1" %)
215 -(((
216 -Allows origination of calls to this Extension.
217 -)))
218 -|=(% colspan="1" %)(% colspan="1" %)
219 -(((
220 -(% style="color: rgb(34,34,34);" %)Originate To Voicemail:
221 -)))|(% colspan="1" %)(% colspan="1" %)
222 -(((
223 -Allows origination of calls to his Extension's voicemail box.
224 -)))
225 -|=(% colspan="1" %)(% colspan="1" %)
226 -(((
227 -(% style="color: rgb(34,34,34);" %)Pause Agent:
228 -)))|(% colspan="1" %)(% colspan="1" %)
229 -(((
230 -Allows pausing of this Extension's agents.
231 -)))
232 -|=(% colspan="1" %)(% colspan="1" %)
233 -(((
234 -(% style="color: rgb(34,34,34);" %)Record:
235 -)))|(% colspan="1" %)(% colspan="1" %)
236 -(((
237 -Allows on demand recording of this Extension's calls.
238 -)))
239 -|=(% colspan="1" %)(% colspan="1" %)
240 -(((
241 -(% style="color: rgb(34,34,34);" %)Set Call Note:
242 -)))|(% colspan="1" %)(% colspan="1" %)
243 -(((
244 -Allows setting call notes on this Extension's calls.
245 -)))
246 -|=(% colspan="1" %)(% colspan="1" %)
247 -(((
248 -(% style="color: rgb(34,34,34);" %)Set DND:
249 -)))|(% colspan="1" %)(% colspan="1" %)
250 -(((
251 -Allows toggling of this Extension's Do Not Disturb state.
252 -)))
253 -|=(% colspan="1" %)(% colspan="1" %)
254 -(((
255 -(% style="color: rgb(34,34,34);" %)Set Penalty:
256 -)))|(% colspan="1" %)(% colspan="1" %)
257 -(((
258 -Allows setting of this Extension's agent penalty.
259 -)))
260 -|=(% colspan="1" %)(% colspan="1" %)
261 -(((
262 -(% style="color: rgb(34,34,34);" %)Transfer From:
263 -)))|(% colspan="1" %)(% colspan="1" %)
264 -(((
265 -Allows transferring calls way from this Extension.
266 -)))
267 -|=(% colspan="1" %)(% colspan="1" %)
268 -(((
269 -(% style="color: rgb(34,34,34);" %)Transfer To:
270 -)))|(% colspan="1" %)(% colspan="1" %)
271 -(((
272 -Allows transferring calls to this Extension.
273 -)))
274 -|=(% colspan="1" %)(% colspan="1" %)
275 -(((
276 -(% style="color: rgb(34,34,34);" %)Transfer To Voicemail:
277 -)))|(% colspan="1" %)(% colspan="1" %)
278 -(((
279 -Allows transferring of calls to this Extension's voicemial box.
280 -)))
281 -|=(% colspan="1" %)(% colspan="1" %)
282 -(((
283 -(% style="color: rgb(34,34,34);" %)View CallerID:
284 -)))|(% colspan="1" %)(% colspan="1" %)
285 -(((
286 -Allows viewing of caller ID of calls on this Extension. Will mask caller id with *s.
287 -)))
288 -|=(% colspan="1" %)(% colspan="1" %)
289 -(((
290 -(% style="color: rgb(34,34,34);" %)View Calls:
291 -)))|(% colspan="1" %)(% colspan="1" %)
292 -(((
293 -Allows viewing of call state on this Extension.
294 -)))