Determine the Installation Method

Version 4.1 by michaely on 2021/09/09 18:01

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This page goes over how to determine which installation method was used to install your iSymphony server. Knowing which installation method was used is crucial when performing upgrades, and will allow you to determine which package to download for the upgrade.

When performing upgrades via the Automated upgrade mechanism, in the Administration Interface, the installation method is irrelevant. Determining your installation method is only needed when performing manual upgrades via the RPM or Tarball installation packages.

Installation Methods

There are two different installation methods for iSymphony. The RPM method has two separate RPM packages that could be used.

RPM

On RedHat based systems the iSymphony server is usually installed as an RPM. You can execute the following command to check if the server was installed via an RPM:

rpm -qa | grep iSymphony

You may have the iSymphony version 2 server installed via RPM. If so the version 2 RPM id will show up in the resulting list. Make sure that you only pay attention to RPM ids with 3.x.x in the version.

There are two separate RPM packages that you need to be aware of.

Vanilla RPM

This is the RPM that is distributed at www.getisymphony.com. The RPM is configured to run the iSymphony server as the root user. These RPMs will not contain "fpbx" in the RPM id.

FreePBX RPM

This is the RPM that is distributed with the FreePBX and Asterisk Now distros. The RPM is configured to run the iSymphony server as the asterisk user. These RPMs will contain "fpbx" in the RPM id.

Tarball

The Tarball installation package is usually utilized on systems like Debian, but can be used on RedHat systems as well.

If no RPM id could be found for iSymphony, or the rpm -qa command cannot be run, the installation was more than likely performed via the Tarball.

 

Created by michaely on 2015/01/08 21:30
   
iSymphony