Agent Login Event

author	version	line-number	content
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		5	This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.
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		7
		8	{{info}}
		9	The information on this page applies to iSymphony 3.2+.
		10	{{/info}}
		11
		12	{{note}}
		13	This event will only be fired for agents in queues that are enabled, and are related to an extension that is bound to a licensed/full user.
		14	{{/note}}
		15
		16	= (% style="color: rgb(0,0,0);" %)Description(%%) =
		17
		18	The agent login event signifies that an agent has logged into a queue.
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		30	{{layout-section ac:type="single"}}
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		32
		33
		34	= JSON Representation =
		35
		36	{{code language="js"}}
		37	{
		38	"queueId": "d84b6349-099b-48c5-bc8c-2aecd5de2b45",
		39	"agentId": "b82ecd05-a6d0-49a3-a4b6-2ab0816d2278",
		40	"agent": "Michael Y",
		41	"coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
		42	"extensionNumber": "100",
		43	"time": 1436898801706,
		44	"state": "NOT_INUSE",
		45	"type": "agentLogin",
		46	"extensionId": "d72ac658-cd19-4c88-9cf8-2e7bdcf222b5",
		47	"userId": "e7577c7b-5d58-46a5-a834-386f52401c19",
		48	"queue": "IncomingQ",
		49	"username": "4224"
		50	}
		51	{{/code}}
		52
		53	\|=(((
		54	Property
		55	)))\|=(((
		56	Type
		57	)))\|=(((
		58	Description
		59	)))
		60	\|(((
		61	queueId
		62	)))\|(((
		63	String
		64	)))\|(((
		65	The id of the queue the agent logged into.
		66	)))
		67	\|(% colspan="1" %)(% colspan="1" %)
		68	(((
		69	agentId
		70	)))\|(% colspan="1" %)(% colspan="1" %)
		71	(((
		72	String
		73	)))\|(% colspan="1" %)(% colspan="1" %)
		74	(((
		75	The id of the agent that logged into the queue.
		76	)))
		77	\|(% colspan="1" %)(% colspan="1" %)
		78	(((
		79	agent
		80	)))\|(% colspan="1" %)(% colspan="1" %)
		81	(((
		82	String
		83	)))\|(% colspan="1" %)(% colspan="1" %)
		84	(((
		85	The display name of the agent that logged into the queue.
		86	)))
		87	\|(% colspan="1" %)(% colspan="1" %)
		88	(((
		89	coreServerId
		90	)))\|(% colspan="1" %)(% colspan="1" %)
		91	(((
		92	String
		93	)))\|(% colspan="1" %)(% colspan="1" %)
		94	(((
		95	The id of the core server that fired this event.
		96	)))
		97	\|(% colspan="1" %)(% colspan="1" %)
		98	(((
		99	extensionNumber
		100	)))\|(% colspan="1" %)(% colspan="1" %)
		101	(((
		102	String
		103	)))\|(% colspan="1" %)(% colspan="1" %)
		104	(((
		105	The extension number of the extension related to the agent.
		106	)))
		107	\|(% colspan="1" %)(% colspan="1" %)
		108	(((
		109	(% style="font-family: monospace;" %)state
		110	)))\|(% colspan="1" %)(% colspan="1" %)
		111	(((
		112	String
		113	)))\|(% colspan="1" %)(% colspan="1" %)
		114	(((
		115	The device state of the agent.
		116	)))
		117	\|(% colspan="1" %)(% colspan="1" %)
		118	(((
		119	extensionId
		120	)))\|(% colspan="1" %)(% colspan="1" %)
		121	(((
		122	String
		123	)))\|(% colspan="1" %)(% colspan="1" %)
		124	(((
		125	The id of the extension related to the agent.
		126	)))
		127	\|(% colspan="1" %)(% colspan="1" %)
		128	(((
		129	userId
		130	)))\|(% colspan="1" %)(% colspan="1" %)
		131	(((
		132	String
		133	)))\|(% colspan="1" %)(% colspan="1" %)
		134	(((
		135	The id of the user related to the agent.
		136	)))
		137	\|(% colspan="1" %)(% colspan="1" %)
		138	(((
		139	queue
		140	)))\|(% colspan="1" %)(% colspan="1" %)
		141	(((
		142	String
		143	)))\|(% colspan="1" %)(% colspan="1" %)
		144	(((
		145	The display name of the queue the agent logged into.
		146	)))
		147	\|(% colspan="1" %)(% colspan="1" %)
		148	(((
		149	username
		150	)))\|(% colspan="1" %)(% colspan="1" %)
		151	(((
		152	String
		153	)))\|(% colspan="1" %)(% colspan="1" %)
		154	(((
		155	The username of the user related to the agent.
		156	)))
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		158	{{/layout-section}}
		159	{{/layout}}