Wiki source code of Uncaught UI Exception

Last modified by Scott Gagan on 2021/09/10 22:40
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1 == Problem ==
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3 When the detailed error message in an iSymphony [[error dialog>>doc:iSymphony Knowledge Base.Browse Articles by Page Tree Hierarchy.Error Messages.An error has occurred\. Select view details for more information\..WebHome]] is viewed, it contains the following on the first line:
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5 {{code}}
6 Uncaught UI Exception
7 {{/code}}
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9 == Troubleshooting ==
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11 This error indicates that an unexpected error occurred that iSymphony did not know how to handle. In order to troubleshoot the issue further, please follow these steps:
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13 1. In some cases, we have already resolved the issues causing this error, so please ensure that you are using the latest version of iSymphony before proceeding. See the [[doc:ISYMDOCS.Updating iSymphony]] page for details on updating iSymphony to the latest version.
14 1. (((
15 Determine whether this error is a known issue. To do so, examine the rest of the detailed error message that is below the "Uncaught UI Exception" line. The next line with text on it will contain a more specific error message. Compare that error message to the following:
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17 {{panel}}
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20 {{children/}}
21 {{/panel}}
22 )))
23 1. If you do not see the detailed error message in the above list, please open a support ticket with iSymphony for assistance. See [[doc:ISYMDOCS.Reporting Issues]] for details on what information to include when opening a support ticket, and make sure you include the //full// text of the detailed error message in your ticket.
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25 == Related articles ==
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27 Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.
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31 {{contentbylabel spaces="" showLabels="false" reverse="true" sort="modified" max="5" labels="error" showSpace="false" type="page"/}}

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