Wiki source code of Unable to create iSymphony shortcut
Last modified by michaely on 2021/09/10 22:40
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| author | version | line-number | content |
|---|---|---|---|
| 1 | ====== On this page ====== | ||
| 2 | |||
| 3 | |||
| 4 | |||
| 5 | {{toc maxLevel="5"/}} | ||
| 6 | |||
| 7 | == Symptoms == | ||
| 8 | |||
| 9 | When installing the iSymphony client on Mac OSX you get the following error: | ||
| 10 | |||
| 11 | {{code}} | ||
| 12 | Unable to create iSymphony shortcut | ||
| 13 | {{/code}} | ||
| 14 | |||
| 15 | == Cause == | ||
| 16 | |||
| 17 | There is a known bug in Java 7 update 9 that prevents the installation of the shortcut on Mac OSX. | ||
| 18 | |||
| 19 | [[https:~~/~~/forums.oracle.com/forums/thread.jspa?messageID=10647039>>url:https://forums.oracle.com/forums/thread.jspa?messageID=10647039||shape="rect"]] | ||
| 20 | |||
| 21 | == Resolution == | ||
| 22 | |||
| 23 | You must upgrade to Java 7 update 10 which contains a fix for the issue. | ||
| 24 | |||
| 25 | == Related Content == | ||
| 26 | |||
| 27 | {{expand title="Expand to see related content"}} | ||
| 28 | {{unmigrated-inline-wiki-markup}} | ||
| 29 | {dynamiccontentbylabel:showLabels=false|showSpace=false} | ||
| 30 | {{/unmigrated-inline-wiki-markup}} | ||
| 31 | {{/expand}} |