Last modified by Sean Hetherington on 2021/09/10 22:40

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7 == Symptoms ==
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9 You get a message "Unable to store workbench" state or "Failed to acquire workspace lock" when starting the client.
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11 == Cause ==
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13 In the case where you are using iSymphony 2.2 and lower or the zip package for the client the workspace(settings) directory for the iSymphony client is stored in the C:\Program Files\iSymphony directory. Normally this directory is not accessible by non admin users preventing the application from reading and placing a lock on the directory.
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15 == Resolution ==
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17 == (% style="color: rgb(51,51,51);font-size: 14.0px;line-height: 1.4285715;" %)Grant full read and write file acces to the C:\Program Files\iSymphony for the user that is planning on running the iSymphony client.(%%) ==
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19 == Related Content ==
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iSymphony