Could not save request license
Last modified by Sean Hetherington on 2021/09/10 22:40
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Symptoms
When attempting to activate a license you receive the following error.
An error occurred while activating your license:
Error:An error occurred while requesting your license: Could not save request license.
Error:An error occurred while requesting your license: Could not save request license.
Cause
The folder /opt/isymphony/server/lic exists on the server needs to exist and have correct permissions.
Resolution
If the directory /opt/isymphony/server/lic does not exist create it and set the ownership and the permission on the folder to match that of the existing folders in /opt/isymphony/server/.