Wiki source code of Could not save request license
Last modified by Sean Hetherington on 2021/09/10 22:40
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| author | version | line-number | content |
|---|---|---|---|
| 1 | ====== On this page ====== | ||
| 2 | |||
| 3 | |||
| 4 | |||
| 5 | {{toc maxLevel="5"/}} | ||
| 6 | |||
| 7 | == Symptoms == | ||
| 8 | |||
| 9 | When attempting to activate a license you receive the following error. | ||
| 10 | |||
| 11 | {{code language="none"}} | ||
| 12 | An error occurred while activating your license: | ||
| 13 | Error:An error occurred while requesting your license: Could not save request license. | ||
| 14 | {{/code}} | ||
| 15 | |||
| 16 | == Cause == | ||
| 17 | |||
| 18 | The folder /opt/isymphony/server/lic exists on the server needs to exist and have correct permissions. | ||
| 19 | |||
| 20 | == Resolution == | ||
| 21 | |||
| 22 | If the directory /opt/isymphony/server/lic does not exist create it and set the ownership and the permission on the folder to match that of the existing folders in /opt/isymphony/server/. | ||
| 23 | |||
| 24 | == Related Content == | ||
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| 26 | {{expand title="Expand to see related content"}} | ||
| 27 | {{unmigrated-inline-wiki-markup}} | ||
| 28 | {dynamiccontentbylabel:showLabels=false|showSpace=false} | ||
| 29 | {{/unmigrated-inline-wiki-markup}} | ||
| 30 | {{/expand}} |