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Could not save request license

Version 36.1 by Sean Hetherington on 2012/01/31 10:38
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Symptoms

When attempting to activate a license you receive the following error.

An error occurred while activating your license:
Error:An error occurred while requesting your license: Could not save request license.

Cause

The folder /opt/isymphony/server/lic exists on the server needs to exist and have correct permissions. 

Resolution

If the directory /opt/isymphony/server/lic does not exist create it and set the ownership and the permission on the folder to match that of the existing folders in /opt/isymphony/server/.

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